Contact XYM
Email us directly. Please include your device model, iOS version, app version, and a short description of what happened if you are reporting a bug.
UNKING support
[email protected]We can also receive ideas and feedback before launch. UNKING is coming soon; there is no public App Store download link yet.
Save and progress
Progress is stored on your device. If the game opens normally, you can find Save code in Settings to make a text copy of your progress. Keep that code private: anyone with it may be able to restore your game state.
Ads and privacy choices
Rewarded ads and non-rewarded realm ad breaks require a network connection and may involve consent prompts. Realm ad breaks can also occur in AUTO; continuing without a realm bonus may show a separate ad. To report inappropriate or age-inappropriate ads, use Settings → Report an ad or email [email protected] with the advertiser and when it appeared. If an ad offers its own report control, you may also use it. No save code is needed. Where available, use Settings → Ad privacy choices to review your selection. The game itself does not require an account. See our Privacy Policy for details.
Progression analytics
Only a private owner-device test currently enables collection. General-release collection remains disabled. In enabled builds, optional progression analytics has its own Settings control, separate from ad privacy. Stop & delete queues removal of the progression record; keep the app open with an internet connection until deletion finishes. Removing the app cannot send a pending deletion. See the Privacy Policy for retention and backup limits.
Before you email
- Try closing and reopening the app if a screen stops responding.
- Check that your device has enough free storage for local saves.
- For a reproducible issue, include the steps you took and what you expected to happen.